Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use BridgeOnMesh services.
Information We Collect
When you use BridgeOnMesh, we collect information that helps us provide better budget adjustment strategies and financial guidance. This includes details you provide directly and information gathered through your interactions with our platform.
- Personal details like name, email address, and contact information when you register or reach out to us
- Financial information you share during consultations or when using our budget planning tools
- Usage data about how you navigate our website and which resources you find most helpful
- Communication records from our interactions, including emails and consultation notes
- Device information and IP addresses for security and technical optimization
How We Use Your Information
Your information helps us deliver personalized financial guidance and improve our services. We're committed to using your data responsibly and only for purposes that benefit your financial planning journey.
We use collected information to provide customized budget adjustment recommendations, send educational content about financial management, improve our website functionality, respond to your questions and support requests, and maintain the security of our platform.
We never sell your personal information to third parties or use it for purposes unrelated to our financial education and consultation services.
Information Sharing and Disclosure
BridgeOnMesh maintains strict controls over who can access your personal information. We only share data in specific circumstances that directly support your service experience or legal requirements.
Information may be shared with trusted service providers who help us operate our platform, such as hosting services and email providers. These partners are contractually bound to protect your information and use it only for designated purposes.
We may disclose information when required by Philippine law, court orders, or to protect the safety and rights of our users and company. In such cases, we'll notify you unless legally prohibited from doing so.
Your Privacy Rights
Under Philippine data protection laws, you have several important rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
- Access your personal data and understand how we're using it
- Request corrections to inaccurate or incomplete information
- Ask us to delete your personal information, subject to legal and operational requirements
- Restrict certain types of data processing
- Object to data processing for specific purposes
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within the timeframes required by Philippine law, typically within 30 days.
Data Security and Protection
Protecting your financial and personal information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Our security measures include encrypted data transmission, secure server hosting, regular security audits, restricted access controls for our team members, and automated monitoring for suspicious activity.
While we use industry-standard security practices, no system is completely immune to threats. We encourage you to use strong passwords and keep your account information confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Account information is kept while your account remains active and for up to two years after closure. Financial consultation records are maintained for five years to comply with professional standards. Website usage data is typically deleted after two years unless needed for ongoing security purposes.
When data reaches the end of its retention period, we securely delete it from our systems. You can also request earlier deletion of certain information, though some data may need to be retained for legal compliance.
Cookies and Tracking
BridgeOnMesh uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our website. These small files help us remember your preferences and improve our services.
We use essential cookies for basic website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.
International Data Transfers
While BridgeOnMesh is based in the Philippines, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Philippine data protection standards.
Any international transfers comply with applicable laws and include contractual protections that maintain the same level of privacy protection you'd expect domestically.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.
Minor updates may be posted without individual notification, so we encourage you to review this policy periodically. The effective date at the bottom of this page shows when the policy was last updated.